In this policy, “us”, “we”, or “our” means Cheeky Kea Limited, referred to as “Cheeky Kea Tours”, operators of this website. This Privacy Policy was last updated on 18 July 2022.

 

Information We Collect

We collect four different types of personal information:

• Contact details: these are collected as supplied by you via our website or directly to us by other means for different reasons such as booking tours, etc. We do not personally store usable credit card information. Where a record is required, we entrust credit cards to our payment gateway and store only the last few digits and expiry date of your credit card solely for purposes of identity confirmation and forewarning of expiry.

• Click Trails: this information is provided by Google Analytics and it gives us an overview of the paths taken by visitors through the website and basic actions performed. This is anonymous and not correlated in any way with your IP address or any other information. Note that Google Analytics data is collected by Google, a 3rd party, and is subject to Google’s privacy policy. 

• Activity History: this is collected whenever you undertake an activity such as submit an enquiry, make a comment, vote on an object, and may additionally be recorded by us when you contact us offline.

• Publishable content: this includes comments or other submissions of content made by you via our website or directly to us by other means for us to share through one of our platforms.

 

Why We Collect It And How We Use It

Publishable content is collected and republished where applicable in order to enable a two-way conversation in public between us and our visitors.

We collect your personal contact details and activity history:

• To respond to requests or queries you raise

• To confirm your identity

• To fulfill orders made by you

• To keep you up to date with news, special offers, and other marketing information you have opted-in to receive.

 

We collect Google Analytics data:

• To measure and monitor the performance of our website

• To estimate interest in our products and services

• To refine and update our website’s content

 

How We Disclose It

We may disclose your personal information to third parties, and you consent to us disclosing your personal information to third parties, under the following circumstances:

• As part of a sale of all or part of our business

• When explicitly authorised to do so by yourself at the time you supply the information

• As required or authorised by any applicable law

• As required for processing of credit card payments by Internet Payment Gateways and Merchant Facilities.

• As part of any investigation by us into you or your activity on our website (including to your Internet Service Provider or network administrator).

• If we have reason to believe that you have committed a breach of any of our terms of use or have been otherwise engaged in any unlawful activity and we reasonably believe that disclosure is necessary (including to the Police or any other enforcement body, or to your Internet Service Provider or network administrator).

• To lessen or prevent a serious threat to a person’s health or safety.​​​​​

 

Information Security

You should be aware that information transmitted over the internet is inherently insecure. We will take all reasonable steps to securely store any personal information collected through Cheeky Kea Tours. This information may (for the avoidance of doubt) be transferred and stored on servers anywhere worldwide.

Any personal information sent through our website is passed through a secure server using encryption technology. All personal information stored by us is protected through secure passwords, user log-ons and other security procedures.

We respect the confidentiality of any personal information we hold. However, we will not be held responsible for any unauthorised access to your personal information.

You can play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used with Cheeky Kea Tours. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.

 

Publishable Content

When you submit content to us to publish (including but not limited to comments, testimonials, votes, photos, videos, audios or forum posts) you assign us a transferable perpetual right to publish and/or commercially exploit said content without limitation. You also warrant in submitting such content that the content is owned or produced by yourself or you otherwise have permission to assign publication rights to us. Publication rights do not extend to fields specifically marked as private (e.g. your email address), except in cases of clear violations of our terms of use.

Content submitted by you for publication may be disclosed to all visitors of our website, and/or republished on other websites at our discretion. If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify us against any consequences resulting from the publication of said information. If you find your personal information published on our website without your consent, please contact us immediately as outlined in section “Gaining Access to Your Information”.

If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify us against any consequences resulting from the publication of said information.

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Cookies

Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time.

We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries, comments, and votes to minimise malicious or spam traffic.

 

Opting In And Out

You may opt out from the correlation of passive activity data by turning off cookies in your browser. Please note however that disabling cookies may result in a reduction of available functionality on our website.

When you supply us with your email address you may be asked to opt in to receive marketing information by email or other means. You will be given the opportunity to opt out from receiving further communications from us in accordance with this policy each time we send you information for which you have opted in. This comes in the form of an ‘unsubscribe’ link, generally in the footer and/or header of each email.

If you receive any communication claiming to be connected with us or our products or services that you believe has been sent to you other than in accordance with this policy, or in breach of any law, please contact us immediately as outlined in section “Gaining Access to Your Information”.

 

Information Management And Security

With the exclusion of information supplied for publication (as outlined in previous sections), we will take all reasonable steps to ensure that the personal information we hold is not lost, misused, or inadvertently provided to unauthorised third parties, including by means of firewalls, password locking, truncation of credit card data, encryption of data in transit, and secured servers.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

You must ensure the security and confidentiality of any username and/or password used by yourself to access this website. You agree that you will be held responsible for all activities which occur under your username and password (including but not limited to publication of illegal or defamatory material or any other unlawful activity, or unauthorised charging of your credit card).

You agree that we are not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies.

If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact us immediately as outlined in the following section “Gaining Access to Your Information”.

 

Gaining Access To Your Information

You have the right (excluding exceptions outlined in the Privacy Act) to seek access to and update or correct the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We may charge a fee to cover the costs of meeting your request.

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How To Contact Us

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information we hold, please contact us in writing at admin@cheekykeatravel.com.

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